Refunds & returns policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 3 days from the date you purchased it or we will arrange collection of product/s.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt if applicable.

We offer refund options

  1. A credit on account.
  2. Product swap.
  3. Full refund - made payable by cheque.


If you have any issues with your products please get in touch with us ASAP by telephone: 01565 634509